Enquiries and complaints about Council owned public toilets can be made by calling 01642 264615 or emailing envservices@middlesbrough.gov.uk.

Radar Keys

Most disabled toilets in Middlesbrough are fitted with NKS locks, also known as Radar Locks. These toilets require a specialist key.

To purchase a Radar Key, please go to Middlesbrough Shopmobility, 1st Floor Car Park, Hillstreet Centre. Keys cost £2.25 each.

Changing Places Facility - Middlesbrough Bus Station

If you require a more complex facility, including a Ceiling track Hoist, adjustable wash basin or a changing bench please contact Shopmobility on 01642 254545.

For more details go to the Changing Places section of this website or visit the office in Hillstreet Centre to obtain a membership fob.