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How to Pay

How to pay Council Tax

Before you make a payment, you'll need your account number, which can be found on your most recent bill or recovery letter. If you're finding it hard to understand your bill, have a look at the 'Council Tax bill explained' page.

Payment by Direct Debit

The easiest and most reliable way to pay your Council Tax is to set up a Direct Debit.

Set up a Direct Debit online now. A help guide is available which shows you how to set up a Direct Debit.

We have a flexible approach to Direct Debits and offer a range of payment dates to suit your circumstances.

Online payment - available 24 hours

You can also make a Council Tax payment online, 24 hours a day.

Pay your Council Tax online now.

You can pay using most debit or credit cards, as long as the payment is more than £2.50. Please have your card to hand when you're ready to make a payment.

Payment by telephone - available 24 hours

If you want to pay your Council Tax by phone please call 01642 726726 at any time and have the following details ready:

  • your 5 digit invoice number or Council Tax account number
  • your debit or credit card details
  • the amount you want to pay

Please note, you must remember to keep the unique reference number given to you when you make your Council Tax payment. If your account number ends in 'X', please replace 'X' with the * button on your telephone keypad when entering your account number.

Other payment options

Payment by standing order

The details you'll need to set up a standing order are:

Account: Middlesbrough Council Income Account

Sort code: 54-10-04

Account number: 94586489

You'll also need your Fund Reference, which is your 'Account No.' (found on the top right of your Council Tax bill) with 'CT' at the front - e.g. CT00000000000X. If you're finding it hard to understand your bill, have a look at the 'Council Tax bill explained' page.

Payment by Post Office or PayPoint

Payments are also accepted free of charge at any Post Office or establishment displaying the PayPoint logo. You'll need to take your invoice, which shows the barcode on the front, with you. A separate receipt will be provided which you should keep as proof of payment.

If you pay by cheque at a Post Office, the cheque should be crossed and made payable to 'Post Office Counters Ltd'.

Payment by personal visit

You can pay by taking your invoice and your payment to the Customer Centre at Middlesbrough House.

Payment by post

Cheques and postal orders should be crossed and made payable to 'Middlesbrough Council', and forwarded to:

Revenue Services
PO Box 2
Middlesbrough House
50 Corporation Road

Cash must not be sent through the post.

Post-dated and third party cheques, or cheques on non-standard stationary, won't be accepted. Please state your invoice number or Council Tax account number when sending payment. We aren't responsible for payments lost in the post.

Are you struggling to pay?

If you're struggling to pay your Council Tax, you might be able to:

  • change your instalments from monthly to weekly to suit your budget
  • pay over 12 months instead of 10
  • discuss alternative payment options

To do any of these you'll need to contact the Revenues service by calling 01642 726006.

You might also be entitled to a discount or exemption. Find out about discounts and exemptions.

If you're on a low income, you may be entitled to help with your Council Tax bill by claiming Council Tax Reduction. Find out more about making a Council Tax Reduction claim.