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Advice and support services

The following organisations provide free advice and financial support within Middlesbrough.

Service Organisation and contact details

Free debt and financial advice
General advice


Citizens Advice

0344 499 4110

Citizens Advice also offer face to face support at a range of locations, and have installed self-help kiosks in four locations in Middlesbrough. Read more.

Benefits advice

Middlesbrough Council Welfare Rights

01642 729242

Housing Benefit and Council Tax advice
Discretionary Housing Payments (to help people to meet rent costs)

Middlesbrough Council

01642 726006

Free confidential advice on loan sharks

Illegal Money Lending Team

0300 555 2222

Benefit advice and employment support

Jobcentre Plus
08000 556688 (Benefit claims)
0845 6060234 (Employment Support)

Help with welfare benefit problems
Advice on mortgage and rent arrears, bailiffs and County Court action

Cleveland Housing Advice Centre

01642 254544

16 Borough Road, Middlesbrough, TS1 5DW

Energy efficiency advice

Middlesbrough Environment City

01642 579820

Personal loans to individuals with low incomes

Five Lamps Organisation

01642 608316

Additional benefit advice is also available from a number of points within the community.