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Early Help services

Early Help is what we call the support we give to children and families as soon as problems start. By giving that help quickly, we can stop little problems becoming big problems which are harder to fix.

We work with families to help them get the most out of family life, be healthier, achieve, be safe, and enjoy their lives together.

Some of the problems we help families with include:

  • drug and alcohol issues
  • domestic abuse
  • mental health issues
  • money and housing problems
  • bereavement
  • relationship problems
  • children's health, development, behaviour, and progress at school

All families are entitled to Early Help support. You can ask us for support yourself, or you can ask someone else to put you in touch with us, like:

  • a teacher at your child's school
  • your health visitor
  • your GP
  • nursery staff
  • any other services you might already be working with

To ask for Early Help support, you can call 01642 130700 or email

Once you've spoken to us, if you'd like Early Help support, we'll spend time with you and listen to the worries you have, and what help you think you need. Part of this involves filling in the My Family Plan.

My Family Plan is nothing to be worried about, it's just what we use to work out how to stop small challenges becoming big challenges. We'll also talk to your children to understand how they're feeling and find out if there's anything they might want help with.

We'll help you put a plan together and then set up a Family Plan Review meeting. We'll bring along people from other services who might be able to help you.

The team who offer Early Help are called the Stronger Families service, and they're made up of four different teams who do different things. You can find out about the teams and what they do on the Family Service Directory.

You can get in touch with us using the contact details above.