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Coping in a power cut - the Priority Services Register

Northern Powergrid understands that all their customers are individuals with unique needs.

They understand that power cuts can cause a worry, particularly if a customer needs the power on for medical reasons, are elderly, sick or disabled or have trouble communicating. They could have young children to look after at home.

Whatever the reason, Northern Powergrid has developed tailored services and guidance to ensure customers get the support they need.

As a Priority Services Customer, the Powergrid Care team will make sure customers receive extra help and peace of mind if there is a power cut.

You can sign up to the Priority Services Register online, via the Northern Powergrid website.