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Assisted bin collection

Assisted bin collections are available to individuals whose circumstances make it difficult for them to leave their waste outside for collection.

If you need an assisted collection at your property, please complete the application form and our team will assess your eligibility for this service. This assessment may include a visit to your property to verify your request for an assisted collection in person.

Please note, you're only eligible for this service if you live alone, or there is no able-bodied person aged 16 or over at the property, or any other individual able to assist you with presenting your waste for collection. You're also eligible if you can prove a medical condition or disability, or you're a senior citizen and need assistance on these grounds.