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Report missed bin collection

Your refuse and recycling should be collected on the day specified in your bin collection calendar.

Occasionally collections are missed due to operational issues, and when this occurs we will endeavour to empty these bins at the earliest possible opportunity.

You can report a missed bin collection online.

If you put your bin out after the collection on your road has taken place, we will collect it as soon as possible, but this may be on the next collection day.

Residents are reminded that excess waste (black bags etc.) placed next to black refuse bins will not be collected. If you do have extra waste this can be taken to the Household Waste Recycling Site at Haverton Hill or you can request a collection of household items (which is a chargeable service) by contacting Middlesbrough Council’s Environment Contact Centre on 01642 726001.