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Report missed bin collection

Your rubbish and recycling should be collected on the day shown in your bin collection calendar.

Occasionally, collections are missed due to operational issues, and when this happens we'll do our best to empty these bins at the earliest possible opportunity.

You can report a missed bin collection online.

If you put your bin out after the collection on your road has taken place, we'll collect it as soon as possible, but this may be on the next collection day.

Residents are reminded that excess waste (black bags etc.) placed next to refuse bins will not be collected, and the lid of the bin should be fully closed.

If you do have extra waste this can be taken to the Household Waste Recycling Site at Haverton Hill, or you can request a collection of household items (which is a chargeable service) by contacting Middlesbrough Council’s Environment Contact Centre on 01642 726001.