Request a new bin
If you require an additional, larger or replacement wheeled bin please contact the Environment Contact Centre on 01642 726001. Please note that if your refuse bin has gone missing or been stolen a replacement bin will incur a charge of £15. Should you wish to pay in cash you can visit Middlesbrough House and our staff will assist you.
Requests for a 3rd or 4th green waste recycling bin are also chargeable. You may request a second recycling bin, however an assessment will be carried out to determine if this is warranted.
To find out your bin collection dates and to download a copy of your collection calendar please see the bin collection dates section.
Black sacks - refuse
Residents who don't have access to any type of domestic wheeled bin - individual or communal - will be supplied two rolls of 13 black sacks on a six-monthly basis, in April and September, for their domestic refuse. Please note only one black sack is to be used per week.
Residents who need additional refuse sacks will have to purchase them from an independent supplier.
Clear sacks - recycling
Should you require more recycling sacks due to excess waste or a missed collection, please contact the Environment Contact Centre on 01642 726001 and we will deliver the additional recycling sacks required within 5 working days.