Request a new bin
To request a black (refuse), blue (recycling) or green (garden waste) bin, please call the Environment Contact Centre on 01642 726001.
If your refuse bin has gone missing or been stolen, we'll charge you £15 for a replacement. If you want to pay for the replacement bin in cash, you can visit Middlesbrough House and staff will help you.
- You can only have one black refuse bin per property, and you can't request any more
- You can request a second blue lid recycling bin, but we'll do an assessment to see if it's necessary
- You can request additional green waste recycling bins; the second bin is free, but you'd be charged for a third or fourth bin
You can use the bin collection dates form to find your bin collection dates and download a copy of your collection calendar.
Black sacks - refuse
We'll supply residents who don't have access to any type of domestic wheeled bin - individual or communal - with black sacks for their rubbish. You'll get two rolls of 13 black sacks on a six-monthly basis, in April and October, for your household rubbish. Please note, you should only use one black sack per week.
If you need extra refuse sacks, you should buy them from an independent supplier.
Clear sacks - recycling
If you need more recycling sacks - either because you're on a recycling sack collection system, or because you have excess waste or a missed collection, please complete the recycling sack request form or call the Environment Contact Centre on 01642 726001.
If you're on sack collection system, don't leave it until you have none left before ordering your new sacks, as they won't be delivered until the next time your recycling is collected. You can also collect clear recycling sacks from the following locations:
- North Ormesby Hub - 2 Derwent Street, Middlesbrough, TS3 6JB
- Newport Hub - St Paul's Road, Middlesbrough, TS1 5NQ
- Streets Ahead for Information - 109-111 Parliament Road, Middlesbrough, TS1 4JE
- Middlesbrough House - Corporation Road, Middlesbrough, TS1 2DA
We aim to deliver the additional / replacement sacks within 14 working days.