Request a new bin
To request a black (refuse), blue (recycling) or green (garden waste) bin, please call the Environment Contact Centre on 01642 726001.
Please note, if your refuse bin has gone missing or been stolen, you'll be charged £15 for a replacement. Should you wish to pay this fee in cash, you can visit Middlesbrough House and our staff will assist you.
- You may only have one refuse bin (black bin) per property, and you can't request more.
- You may request a second recycling bin, however an assessment will be carried out to determine if it is necessary.
- You may request additional green waste recycling bins, however requests for a 3rd or 4th green waste recycling bin are chargeable.
To find out your bin collection dates and to download a copy of your collection calendar please see the bin collection dates section.
Black sacks - refuse
Residents who don't have access to any type of domestic wheeled bin - individual or communal - will be supplied two rolls of 13 black sacks on a six-monthly basis, in April and September, for their domestic refuse. Please note only one black sack is to be used per week.
Residents who need additional refuse sacks will have to purchase them from an independent supplier.
Clear sacks - recycling
Should you require more recycling sacks due to excess waste or a missed collection, please complete the online form or call the Environment Contact Centre on 01642 726001 and we will deliver the additional recycling sacks required within 5 working days.