If it becomes difficult to stay living independently at home because of ill health or other conditions, it may be worth considering a care home.
Care agencies can supply home carers to help with household chores, cleaning and a number of other tasks. They can also help with personal care, such as help with dressing or bathing.
Personal home care agencies are run by a variety of organisations, including private firms, charities, voluntary sector organisations and local councils. They are registered with, and regulated in England by, the Care Quality Commission (CQC). The CQC has visited them and written a report about each agency, which you can see on the CQC website. Agencies can be rated as:
Outstanding – the service is performing exceptionally well
Good – the service is performing well and meeting our expectations
Requires Improvement – the service isn’t performing as well as it should and we have told the service how it must improve
Inadequate – the service is performing badly and we’ve taken enforcement action against the provider of the service
No rating/under appeal/rating suspended – there are some services which we can’t rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
You can also use the Yellow Pages and classified adverts in local papers to find agencies. Make sure you check what services they offer and how much they charge, as charges vary depending on the type of care required. Personal care is sometimes more expensive because the carers require additional training.
There are four preferred personal home care agencies which Middlesbrough Council has a contract with. You can find more information in the Personal Home Care and Enablement & Support booklet.
Please note that the information about these organisations is provided for your convenience and doesn't imply the council's endorsement of them. The council is not responsible for the accuracy of the information, or for the actions of these organisations.
The CQC star rating and latest inspection report for the agencies listed above can be found by visiting the Care Quality Commission website.
Looking for a residential or nursing home place
You can read our care homes for older people brochure for details on all the care homes in Middlesbrough. (This document is in the process of being updated.)
You can approach a home directly to organise your own care. All the homes listed in the brochure are in Middlesbrough. Your care is a private arrangement between you and the home.
There is usually a six-week trial period to make sure the care home right place to best meet your needs.
Please note that the information about these organisations is provided for your convenience; their inclusion does not imply the council's endorsement of them. The council is not responsible for the accuracy of the information, or for the actions of these organisations.
If you feel you need financial support from the council to pay for your residential care, we will carry out an assessment to work out what type of care you need. We will also ask about your finances, because the amount of financial help we can give you depends on your circumstances. Read more about paying for residential and nursing care.
More information and advice
For more information about care homes, the assessment process and how to choose a home, please contact:
Phone: 01642 726004