ACT (Accessing Change Together) is here to help anyone who needs support with domestic abuse, homelessness, or substance use. We know that people have different needs, so the support you get will depend on your circumstances.
ACT is an integrated service, which means that lots of support services are working together to help you. This makes it easier for you to get the right support. It also means you don't have to repeat yourself, because any provider you work with will have access to your information.
How can I get help?
If you need help with domestic abuse, substance use, or housing, ACT can help.
If you need help but it's not urgent, please email us at email@example.com.
If you need help urgently, call 01642 726800. Our phone line is open from 8:30am to 5pm, Monday to Friday.
If you need help with domestic abuse outside of our opening times, please call the National Domestic Abuse Helpline on 0808 2000 247. It's free, confidential, and open 24 hours a day.
If you're in danger, call 999. If you're not able to speak, press 55 when you're prompted to.
What happens when I get in touch?
When you contact us, our trained customer advisers will be able to decide on the right team to support you.
If they cannot help you straight away, they'll set up a phone appointment or face-to-face meeting to get you the help you need.
If ACT is not able to help, the adviser will tell you about other organisations which may be able to help you.