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Housing Benefit full case review

We're carrying out reviews of Housing Benefit claims, to make sure we have the right personal details for our customers, and that we're paying the right amount of Housing Benefit.

If you've been chosen to have your case reviewed, you'll get a letter in the post. It will include an access key which you'll need, as well as your personal details, to log in to the case review website.

You must complete your review within 28 days of the date on your letter.