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Bereavement Services

Our friendly staff are happy to offer advice about burials, cremations, and memorials. The easiest way to get in touch with us is via email.

Contact details



We aim to respond to email queries in 5 to 7 working days.


01642 817725

Our phone line is open from 9am to 4pm, Monday to Thursday, and 9am to 3:30pm on Friday.


Bereavement Services office, Teesside Crematorium, Acklam Road, Middlesbrough, TS5 7HD

The Bereavement Services office is open Monday to Friday, from 9am to 2pm.

When we're closed, you can post your paperwork or cremation forms through the office door letterbox.

Reporting problems in our cemeteries

Please report problems with grounds maintenance online, or by calling the Environment Contact Centre on 01642 726001. This includes things like litter, trees, and grass which needs cutting.