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Worried about a child

Worried about a child?

In an emergency call 999

Before you contact us

If you're a professional, you should contact your safeguarding representative for advice and guidance before contacting us. They will advise you on the best course of action to take based on the information you provide. 

If you know there's already a social worker involved with the family, please contact the Safeguarding Teams on 01642 513600.

Non-urgent situations

For less urgent situations please complete the SAFER Referral Tool form before contacting Middlesbrough Children's Services, First Contact Team.

(Please note, the SAFER Referral Tool form can be downloaded from the Tees CPP website, by clicking the green 'Download Referral Form' button at the top of the page)

Urgent situations

If you're worried that a child is currently suffering, or is likely to suffer from, significant harm you need to take action immediately.

Call Middlesbrough Children's Services, First Contact Team on 01642 726004, and complete the SAFER Referral Tool form. Send the form within 24 hours to Middlesbrough Children's Services, First Contact Team using the secure email address firstcontact@middlesbrough.gcsx.gov.uk.

(Please note, the SAFER Referral Tool form can be downloaded from the Tees CPP website, by clicking the green 'Download Referral Form' button at the top of the page)

Contact details

Children's social care Office hours contact Out of hours contact Email
Middlesbrough 01642 726004 01642 524 552 firstcontact@middlesbrough.gcsx.gov.uk
Hartlepool 01429 284284 01642 524 552 childrenshub@hartlepool.gcsx.gov.uk
Redcar & Cleveland 01642 771500 01642 524 552 firstcontact@redcar-cleveland.gcsx.gov.uk
Stockton on Tees 01429 284284 01642 524 552 childrenshub@hartlepool.gcsx.gov.uk