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Worried about a child icon

Worried about a child?

In an emergency always call 999

Before you contact us

If you're a professional, you should contact your safeguarding representative for advice and guidance before contacting us. They will advise you on the best course of action to take based on the information you provide.

If you're not a professional, visit the report child abuse page to find out how to let us know that you're worried about a child.

If you know there's already a social worker involved with the family, please contact the Safeguarding Teams on 01642 513600.

Urgent situations

In an emergency, call 999.

If you're worried that a child is currently suffering, or is likely to suffer from, significant harm you need to take action immediately.

Call South Tees Multi Agency Children's Hub on 01642 130700, and complete the SAFER Referral Tool form. Send the form within 24 hours to South Tees Multi Agency Children's Hub using the secure email address southteesmach@redcar-cleveland.gov.uk.

(Please note, the SAFER Referral Tool form can be downloaded from the Tees CPP website, by clicking the yellow 'Download Referral Form' button at the top of the page)

Non-urgent situations

For less urgent situations please complete the SAFER Referral Tool form before contacting South Tees Multi Agency Children's Hub.

(Please note, the SAFER Referral Tool form can be downloaded from the Tees CPP website, by clicking the yellow 'Download Referral Form' button at the top of the page)

Contact details

Children's social care Office hours contact Out of hours contact Email
Middlesbrough 01642 130700 01642 524 552 southteesmach@redcar-cleveland.gov.uk
Hartlepool 01429 284284 01642 524 552 childrenshub@hartlepool.gov.uk
Redcar & Cleveland 01642 130700 01642 524 552 southteesmach@redcar-cleveland.gov.uk
Stockton on Tees 01429 284284 01642 524 552 childrenshub@hartlepool.gov.uk