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Support for homeless people and rough sleepers

Homelessness and housing advice

Thirteen

Phone: 0300 1111 000

Address: Rivers House, 63 North Ormesby Road, Middlesbrough, TS4 2AF

Office hours: Monday to Friday, 9am to 4pm

Out of hours: 01642 726050

Homelessness and housing advice drop-in: Monday to Friday, 1pm to 4pm

Help initiatives

Homeless Prevention Fund

Thirteen has a small amount of money that can be used to help prevent you becoming homeless or help you to get accommodation.

No Second Night Out

For anyone sleeping rough, especially during severe weather (like sub-zero temperatures, heavy rain and high winds), Thirteen will provide emergency accommodation.

Supported housing services

Homeless hostels

Stages Academy, Bridge Street West - 01642 733560

New Walk Properties - 01642 244448

Beech Guest House - 01642 218950

Female homeless services

Rainham House Hostel (for vulnerable females) - 01642 266283

Hestia Supported Living (for vulnerable females) - 01642 266283

Mental health accommodation services

Creative Support

Albert Terrace, Oxford Road, & Belle Vue Grove

01642 252097 / 01642 820240 / 01642 820091

MIND - Move in and move on (MIMO) - 01642 257020

Richmond Fellowship - 01642 225108

Roseberry (Salvation Army Housing Association) - 01642 240716

Home Group - Webb House - 01642 355934

Ex-offender accommodation

Home Group, Project 404 Marton Road - 01642 211681

Ex-veterans accommodation

Hardwick House, Grange Road - 01748 833797

Veteran support services

Royal British Legion - 08457 725725

Spaces - 0800 0686988

Asylum and refugee support and accommodation

Open Door North East - 01642 213634

Young people aged 16-24

Single Key - 01642 248840

Hostel with 24-hour housing, and employment, education, and training support

Community Campus '87 - 01642 247209

Supported accommodation.

Key Step Programme (for ages 18-35) - 0300 111 000

A range of shared, single, and supported accommodation.

Social housing

Thirteen - 0300 1111 000

Most of Middlesbrough’s available social housing is advertised weekly through Compass.

Private rented housing

A number of private landlords, letting agents, and schemes offer accommodation in Middlesbrough:

Thirteen Social Lettings Team - 0300 1111 000
Support and bond assistance to help access into private rented accommodation.

DISC key project - 01642 211255
Bond and floating support to help ex-offenders and people with substance misuse issues.

Sustainable Homes (Recovery Connections) - 01642 351976
For those on a recovery journey seeking a decent home and the skills to maintain a tenancy.

Domestic abuse and sexual abuse services

Harbour Middlesbrough refuge - 01642 861788

My Sister’s Place one stop shop - 01642 241864

ARCH North East (rape and sexual abuse) - 01642 822331

Barnardo’s SECOS - 01642 819743

Support and advice services

Job Centre Plus (employment and benefits support) - 0345 604 3719

Welfare rights - 01642 729242

Housing Benefit and Discretionary Housing Payments - 01642 726006

Community Support Scheme (Crisis Awards and Community Support Awards) - 08081 789278

Furniture help, debt assistance, and employment advice

Five Lamps Organisation - 01642 608316

FRADE Middlesbrough - 01642 24592

General advice services

Citizens Advice - 01642 802282

Cleveland Housing Advice Centre - 01642 254544

Illegal Money Lending Team - 0300 555 2222