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Resident parking FAQs

If someone visits you regularly and the council considers that it's not reasonable for them to find a parking space outside of the scheme, they may be entitled to a visitors permit.

At the present time permanent visitor permits are available for visits to Zones A, B, C, D, E, G, H & J. To obtain a permit your visitor should complete a visitor's application form, available from Parking Services, located in the Customer Centre at Middlesbrough House.

A visitor will need a supporting statement from the resident whom they visit, and they'll need to produce their vehicle registration document or insurance document. Visitors will be able to use a residents parking place if they're granted a permit, and will need to display it in their windscreen.

Visitors to Zone K & Zone L must obtain a visitors permit upon arrival from the resident they are visiting. The permit must be clearly displayed in the visitor's vehicle and handed back to the resident at the end of the visit.

Visitors to Zone P & Zone U may park in the residents parking place without a permit for 45 minutes (2 hours on the west side of Park Vale Road) with no return permitted within 2 hours. A visitor wishing to stay longer than this must obtain a visitors scratch card permit from the resident they're visiting, scratch off the relevant panels and display it in their vehicle.

Suspending a parking place

The council and the police can temporarily suspend the whole or part of a parking place for certain reasons. Signs will be put up when a parking place is suspended. If on special occasions (eg a wedding or a funeral) you require additional parking space near to your house you should apply to Parking Services for the parking place to be suspended. Full details should be supplied and your application should be made as early as possible. Residents can't park in a suspended parking place unless they have the permission of the council or police.

You can obtain a permit for the following types of vehicles:

a) Cars or other passenger vehicles with seating for not more than 13 people
b) Goods vehicles with an unladen weight of not more than 30 cwt
c) Motor cycles

If you change your address you must notify Parking Services immediately. Your permit must also be handed in if you move outside of the residents parking scheme area.

If your permit is lost or stolen you'll need to reapply for a permit and produce your documentation again. If your permit becomes faded or defaced, hand it in to Parking Services for a replacement.

You should apply for a permit for your new vehicle and hand in your old permit. The old permit cannot be used on your new vehicle. Please make sure that your permit does not fall into the hands of a non-resident if you sell your vehicle.

If you display a valid permit on the windscreen of your vehicle, then you'll be entitled to park in the residents parking scheme area during its hours of operation. There should be sufficient space for all residents, however holding a permit does not guarantee that a particular space will be available for you to use.

A residents parking permit doesn't enable a vehicle to be parked on yellow line waiting/loading restrictions, allow free parking at any pay and display area, business parking area or unlimited time in any loading bays which may be located within the residents parking scheme area.

In addition to residents' vehicles, the following vehicles can also be parked in resident parking places:

a) Vehicles displaying a visitor/business or all zone permit
b) Police, fire brigade, ambulance and other local authority vehicles
c) Doctors and nurses vehicles displaying an "on call" sign
d) Removal vans
e) Vehicles which are being used to deliver or collect goods from properties next to the parking place (these vehicles can only wait for 20 minutes)
f) Vehicles which are picking up or setting down passengers
g) Certain other vehicles in special circumstances
h) Vehicles parking in Zones P & U for less that 45 minutes (permit required after 45 minutes).

If any other vehicles are parked in the residents parking spaces, the driver/owner of the vehicle will be liable to a Penalty Charge Notice.

The council's Civil Enforcement Officers will patrol the residents parking zones.

Penalty Charge Notices are issued for the following:

a) Parking in a residents parking place without displaying a valid residents or visitors permit
b) Parking in a residents parking place displaying an invalid permit
c) Parking in a suspended parking bay
d) Not parking correctly within the markings of the bay or space.

Residents are required to comply with all requirements of the scheme; the displaying of permits is necessary for the scheme to be successful.

If you require any further information on residents parking please call Parking Services on 01642 726003.