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Home care agencies

Care agencies can supply home carers to help with household chores, cleaning and a number of other tasks. They can also help with personal care, such as help with dressing or bathing.

Personal home care agencies are run by a variety of organisations, including private firms, charities, voluntary sector organisations and local councils. They are registered with, and regulated in England by, the Care Quality Commission (CQC). The CQC has visited them and written a report about each agency, which you can see on the CQC website. Agencies can be rated as:

  • three stars (excellent)
  • two stars (good)
  • one star (adequate)
  • no stars (poor)

You can also use the Yellow Pages and classified adverts in local papers to find agencies. Make sure you check what services they offer and how much they charge, as charges vary depending on the type of care required. Personal care is sometimes more expensive because the carers require additional training.

There are six preferred personal home care agencies which Middlesbrough Council has a contract with. You can find more information in the personal home care booklet.

Please note that the information about these organisations is provided for your convenience and doesn't imply the council's endorsement of them. The council is not responsible for the accuracy of the information, or for the actions of these organisations.

The CQC star rating and latest inspection report for the agencies listed above can be found by visiting the Care Quality Commission website.