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Benefit advisors in the community

A community benefit advisor is available at:

Hemlington Library, The Viewley Centre

Tuesday 9.30am - 4pm (closed 12.30pm - 1.30pm)

Thursday 9.30am - 4pm (closed 12.30pm - 1.30pm)

The Southlands Leisure Centre, Ormesby Road

Tuesday 9am - 4pm (closed 12pm - 1.00pm)

Wednesday 9am - 4pm (closed 12pm - 1.00pm)

Thursday 9am - 4pm (closed 12pm - 1.00pm)

Thorntree Hub, Birkhall Road

Monday 9am - 4pm (closed 12pm - 1pm)

Wednesday 9am - 4pm (closed 12pm - 1pm)

Friday 9am - 4pm (closed 12pm - 1pm)


Please note that if you visit any of the above when a benefit advisor is not available, you won't be able to leave any documents. Instead, please send your documents by uploading them using the online form.

When there is no benefit advisor, you can still make a claim for Housing Benefit and Council Tax Reduction, or report a change of circumstances, using any of the public computers in Middlesbrough.

  • New to Grove Hill Community Hub, FREE Tai Chi sessions. Fridays from 12-1pm, suitable for all abilities and everyon… https://t.co/VQNGq0Di8B
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  • 2/2 We expect the fault to be fixed by Tuesday 4 April. Apologies for any inconvenience caused.
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  • 1/2 The option to set up a Direct Debit to pay Council Tax is currently unavailable. Please call 01642 726030 & hold to speak to an advisor.
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