Middlesbrough Council is responsible for regulating the taxi and private hire trade in the town. With the co-operation of the licensed trade, we make sure that the correct standards of professionalism, safety and comfort are satisfied by all vehicles, drivers and operators.
Everyone who works in the taxi and private hire sector in Middlesbrough must be licensed by Middlesbrough Council.
For more information about becoming a licensed taxi driver or operator, please visit the taxi licence page.
If you want to make a complaint about a driver or a taxi, please call the taxi licensing office on 01642 728010 or email firstname.lastname@example.org. You'll be sent a form by post to fill out, which asks for details of the driver and vehicle you're making a complaint about.
If you leave something in a taxi
If you lose anything in a taxi you should first contact the police as drivers are advised to hand in any lost property at their local police station. Telephone 01642 326326 and ask to be put through to the lost property office.
If you lose anything in a private hire vehicle please contact the private hire operator firm for the vehicle in which you travelled.
If you have managed to take note of the driver's badge number, the vehicle plate number or registration number then please contact the Licensing Office on 01642 728010 and we may be able to contact the driver on your behalf.
Always be careful with your belongings; it may be the next customer who finds your property and not the driver. Middlesbrough Council cannot be held responsible for lost property or the actions of any driver or operator.
Licensed taxi drivers and vehicles
The council is required to maintain and publish a list of all licensed taxi drivers and licensed hire vehicles. You can use the online taxi licensing form to search for any licences which have been granted, suspended or reinstated in a particular month.